Troubleshooting

If charts are empty:

  • Confirm the selected project is the one receiving events.
  • Check Authorization header and write key for ingest calls.
  • Verify event timestamps are valid ISO strings and not far in the future/past.

If counts look wrong:

  • Look for duplicate client retries without idempotency handling.
  • Check naming drift (purchase vs premium_purchase).
  • Make sure userId is consistently populated for user-level metrics.

Next step

Go to API reference for request examples, then re-test with a single known event payload.